Shipping policy
How long will it take for the buyer to receive their order?
On average, merchandise is produced and shipped from our facility 1-2 business days after purchase.
WHAT ARE THE SHIPPING COSTS TO MY LOCATION?
The shipping cost within the New Zealand. is : 10 NZD per item
For international shipping: from 20 NZD per item
Transportation time
United Kingdom 8-10 Business Days
United States 8-12 Business Days
Canada 10-20 Business Days
France 8-12 Business Days
Germany 8-12 Business Days
Australia 10-15 Business Days
New Zealand 5-12 Business Days
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to NZ POST for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Order not delivered
If your item has not arrived within 30 days after having ordered, please contact us for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.).
Note:
• You will receive your refund within 5 business days. Please contact us if you notice it takes too long for the refund to reach you.
• You will receive your replacement order confirmation within 5 business days. After that, please kindly allow us at most 5 days of fulfillment before we can send you a new tracking number.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
2. Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
Address:
92 Greenwood Street, Frankton, Hamilton 3204, New Zealand
Phone: +642109135060
Email: info@Myshirts.co.nz
Monday - Friday 9:00 - 17:00
Saturday - Sunday 10:00 - 17:00